Product Care
Jewellery Care Guide
At D’Avila, we create jewellery that’s meant to last a lifetime, thanks to our high-quality materials and timeless designs. However, even the most durable pieces need a little extra care to stay looking their best.
To help keep your jewellery shining, here are our top care recommendations:
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Keep it fresh: While our jewellery is tarnish-free and waterproof, it’s always best to avoid direct contact with perfumes, lotions, or saunas to maintain its finish and quality.
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Store with care: When you're not wearing your pieces, store them in a soft pouch or the original packaging to protect them from dust, moisture, and scratches.
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A little love goes a long way: With proper care, your D’Avila jewellery will continue to shine, wear after wear.
Cleaning Your Jewellery
To preserve the natural beauty and lustre of your jewellery, regular cleaning is essential. Here’s how you can care for your pieces:
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Handle with care: Use a soft, damp cloth or cotton bud with mild detergent to gently clean your jewellery. Avoid harsh chemicals that may cause damage or scratches.
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Polish gently: To restore shine, use a dry, 100% cotton or microfibre cloth to wipe away light marks and polish your jewellery back to its brilliance.
Please note: Everyone's skin has a unique pH level, and higher acidity may lead to oxidation or discolouration. Over time, all metals naturally oxidize, which is a normal process.
Our Warranty
We want you to feel confident wearing D’Avila jewellery every day. Crafted with care from 18k gold-filled bonded with 925 sterling silver, our pieces are made to stand the test of time.
All D’Avila jewellery is backed by a 6-month warranty, covering broken clasps, loose settings, and faulty links.
Please note: Our warranty does not cover damage caused by chemicals, oxidation from high skin pH, accidental damage, general wear and tear, or any accessories or clothing.
